Village Concepts recognizes Riverside East in Bothell with award

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Riverside East, a retirement and assisted living community in Bothell, was recognized by the Village Concepts executive team with the Excellence in Customer Retention and Excellence in Staff Retention awards. Village Concepts presented the award at a corporate retreat at Suncadia Resort in Cle Elum, Wash. on Oct. 3-4.

“We’re thrilled that our staff at Riverside East was recognized for our tireless dedication to our beloved residents,” said Jennifer Bolton, executive director of Riverside East. “I’m honored to lead such a diligent and caring team, and I look forward to seeing our staff continue to provide a high quality of life for our seniors, as well as many more achievements for our community.”

The Excellence in Customer Retention award honors Village Concepts communities who have excelled in customer retention with a turnover at or below 25 percent. The Excellence in Staff Retention award recognizes Village Concepts communities who demonstrate workplace satisfaction and service excellence through positive leadership that nurtures commitment and quality of the front line employees of their communities.

Village Concepts is committed to improving the senior living industry at all 15 of its senior living communities, serving more than 1,400 residents throughout Puget Sound, the Olympic Peninsula and Central Washington. A third generation, family-owned business, Village Concepts is at the forefront of the industry with programs and facilities to offer the best care, including on-site physical and occupational therapists, individualized care programs designed for each resident and certified and licensed staff on-site 24 hours a day.

Pictured: Riverside East residents participate in a Wii bowling night with UW Bothell and Cascadia students.

Washington Health Care Association honors El Dorado West resident Marie Montes with Silver Spotlight award

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On Tuesday, September 30, the Washington Health Care Association (WHCA) recognized El Dorado West resident Marie Montes, 94, as this month’s Silver Spotlight winner. An award ceremony was held at El Dorado West, a Village Concepts retirement, assisted living and memory care community located in Burien, Wash.

The Silver Spotlight Award Program is designed to honor the achievements from individuals whom now reside in assisted living and skilled nursing facilities throughout the state of Washington. Montes will be featured in a 2015 pictorial calendar with other statewide award winners, and is invited to a reception at the Governor’s Mansion in Olympia, Wash. on December 4, 2014.

“Village Concepts is honored that one of our residents in our communities received this prestigious award,” said Tracy Willis, corporate director of development at Village Concepts. “Marie is a beloved seamstress and artist, and her dedication in learning the craft of tailoring on her own and giving back to the community is receiving the recognition it deserves.”

Montes is a well-known fixture in the Burien area, having run an alteration and sewing shop for nearly 20 years. She also spent many years teaching oil painting at the Highline Senior Center. Prior to teaching, Montes had a successful career in the clothing manufacturing industry, where her bilingual language skills advantaged her in directing production shops in the Los Angeles area. Today, Montes continues to hall residents with their tailoring needs at El Dorado West.

Village Concepts recognizes executive team for achievements at retreat

The executive team at Village Concepts Retirement Communities headed over the mountains for a corporate retreat at Suncadia Resort for seminars, workshops, and an awards ceremony. Congratulations to Mill Ridge Village, Riverside East, Country Meadow Village, High Point Village,Sound Vista Village, Pioneer Village Senior Apartments, Grandview Village, and Spiritwood at Pine Lake for receiving President’s Awards recognizing your excellence in staff, customer, and occupancy achievement!